Questions: How Do I Place Order On The Site?

Please click here to be informed regarding the steps taken to place an order.

Questions: What are the payment methods available?

There are 2 types of payment methods namely:

  1. Internet banking
  2. Cash on delivery

Questions: Can I cancel an existing order that have been made?

Yes if only the order is still on pending status. Orders that are in shipping or shipped will not be cancel.

Questions: What is the product’s transaction currency?

All products transaction currency will be done in Ringgit Malaysia (RM)

Questions: How long does the delivery usually takes?

Delivery usually will takes about 2 to 3 working days

We are really sorry because we are unable to clear your doubts in the F.A.Q page. Please kindly send us an email to admin@zenjewelry.com or send us a message at Zen Jewelry’s Whatsapp Business.

Questions: You still have doubts ?

We are really sorry because we are unable to clear your doubts in the F.A.Q page. Please kindly send us an email to admin@zenjewelry.com or send us a message at Zen Jewelry’s Whatsapp Business.